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Help and Support
Points are awarded when you make a purchase with your card. See the NatWest YourPoints Reward Programme terms and conditions for exclusions.
Use your card for your weekly shop, petrol or those special one-off items - you'll soon see your points adding up.
More about earning points
Then you can check up on your points balance, browse our great rewards and redeem your points. If you've not got an online YourPoints account yet you can set one up here.
Start shopping and select the rewards you want from flights and holidays, shopping vouchers, gifts, or even spa experiences and theatre nights.
Black Card: 0845 072 7841
Private Card: 0845 671 8019
All other cards: 0845 072 7629
Customers with hearing and speech difficulties can contact us by Minicom number 0870 154 1192
Lines are open Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls may be recorded.
There’s a wide choice of rewards to choose from, plus offers from top high street and online stores, including:
With YourPoints rewards you can travel at peak times like school holidays, and from regional airports, subject to flight availability.
When our holiday partners have a sale, you can benefit from the same reductions - so you can travel for fewer points. You can spend shopping vouchers in sales too.
Apple iPad Mini Wifi 16GB
Rayban Aviator Sunglasses
Nikon Digital SLR Camera + 18-55 VR Lens
JVC GZ-E105BEK Camcorder
Amazon.co.uk £10 Gift Certificate
Currys £20 Voucher
Marks & Spencer £10 Voucher
Restaurant Choice £10 Voucher
Sainsbury's £10 Voucher
Hendrick's Gin NV
Deluxe Mix 12
Best Black Reds 24 Bottles
Bollinger Champagne Trio
Veuve Clicquot Yellow Label NV Six
Laurent Perrier NV Twelve
Laithwaite's Wine Voucher £150
Luxury Afternoon Tea for Two
Boutique Escape Gift Voucher
Indulgent Escape for Two
The View from The Shard & Tea for Two
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Marriott Health Club Day Pass for Two
Marriott Health Club Day Pass for Two.
RHS Gift Membership
RHS Gift Membership.