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Help and Support
Points are awarded when you make a purchase with your card. See the NatWest YourPoints Reward Programme terms and conditions for exclusions.
Use your card for your weekly shop, petrol or those special one-off items - you'll soon see your points adding up.
More about earning points
Then you can check up on your points balance, browse our great rewards and redeem your points. If you've not got an online YourPoints account yet you can set one up here.
Start shopping and select the rewards you want from flights and holidays, shopping vouchers, gifts, or even spa experiences and theatre nights.
Black Card: 0345 072 7841
Private Card: 0345 671 8019
All other cards: 0345 072 7629
Minicom: 0800 141 3999
Lines are open Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls may be recorded.
There’s a wide choice of rewards to choose from, plus offers from top high street and online stores.
With YourPoints rewards you can travel at peak times like school holidays, and from regional airports, subject to flight availability.
When our holiday partners have a sale, you can benefit from the same reductions - so you can travel for fewer points. You can spend shopping vouchers in sales too.
Sony PS4 500GB Games Console
Krups Nespresso Machine
Corkcicle Wine Chiller, Aerator & Pourer
Dyson Handheld Vacuum
Fitbit Flex Wireless Activity Tracker
Apple iPad Air 2 16GB Wi-Fi
Stadium Tour for Two
Indulgent Escape for Two
Argos £10 Gift Card
Debenhams £10 Voucher
Flagship Premium Champagne Trio
Single Veuve Clicquot Yellow Label NV
Deluxe Red 6
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